Cookies Policy
This Cookies Policy explains how the Luxe Bureau uses cookies and similar technologies on our website www.theluxebureau.com.
We use these tools to make your experience smooth, secure and personal. By continuing to browse our site, you are agreeing to our use of cookies as described below.
What are cookies?
Cookies are small text files that are placed on your computer, tablet or mobile device when you visit a website. They allow the site to recognise your device, remember your preferences, and improve your browsing experience.
How we use cookies
We use cookies for the following purposes:
• Essential cookies – to ensure the website works properly (for example, remembering what’s in your basket).
• Performance cookies – to help us understand how our website is used so we can make it better.
• Functionality cookies – to remember your choices, such as preferred settings.
• Advertising and analytics cookies – to tailor content and measure the effectiveness of our campaigns.
Managing cookies
Most web browsers automatically accept cookies, but you can change your browser settings at any time to decline or remove them. Please note that some parts of the site may not function as intended if cookies are disabled.
If you would like detailed guidance on managing cookies, visit www.aboutcookies.org.
Third-party cookies
We may work with trusted partners who place cookies on our site for analytics or advertising purposes. These partners are carefully chosen to align with our standards of privacy and security.
Your consent
On your first visit, you’ll see a banner explaining that we use cookies. By continuing to use the site, you consent to our use of cookies as outlined in this policy.
Updates
We may update this policy from time to time to reflect changes in technology, law or our practices. We recommend checking this page periodically to stay informed.
Contact us
If you have any questions about our use of cookies, please contact us at:
founders@theluxebureau.com
Privacy Policy
The Luxe Bureau is committed to respecting and protecting your privacy. This policy explains how we collect,
use, and safeguard your personal data when you visit our website, make a purchase, or engage with our services.
Who we are
The Luxe Bureau is a luxury gifting company based in the United Kingdom. For data protection purposes, we
are the “data controller” of your personal information.
What information we collect
We may collect and process the following types of data:
- Personal details (such as name, email address, delivery address, phone number)
- Payment details (securely processed via third-party providers — we do not store card information)
- Gift recipient details (as provided by you for fulfilment)
- Marketing preferences
- Site usage data (via cookies and analytics tools)
How we use your information
We use your personal data to:
- Fulfil and deliver your orders
- Personalise your gifting experience
- Respond to enquiries and provide customer support
- Send marketing communications (if you’ve opted in)
- Improve our website and services
We only use your data when we have a lawful basis, including consent, contract performance, or legal
obligation.
How we share your data
We do not sell your data.
We may share it with:
- Delivery and logistics providers
- Payment processors (e.g. Stripe, PayPal)
- IT and cloud service providers
- Legal or regulatory bodies, if required
All third parties are subject to strict confidentiality and data protection obligations.
How we store your data
Your data is stored securely in accordance with UK GDPR standards. We retain it only for as long as necessary
to fulfil the purposes outlined in this policy or to comply with legal obligations.
Your rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure of your data (where applicable)
- Object to or restrict processing in certain circumstances
- Withdraw consent at any time (for marketing or other optional uses)
To exercise these rights, contact us at: founders@theluxebureau.com
Cookies
We use cookies and similar technologies to improve your browsing experience and gather anonymised site
usage data. For full details, see our Cookies Policy.
Marketing preferences
You will only receive marketing communications from us if you’ve explicitly opted in. You can unsubscribe at
any time by clicking the link in our emails or contacting us directly.
Contact us
If you have questions about this Privacy Policy or how we handle your data, please contact:
the Luxe Bureau
GS0.03
The Barley Mow Centre
10 Barley Mow Passage
London
W4 4PH
Email: founders@theluxebureau.com
Last updated: October 2025
