NEWS
Lucy Sancho, CO-FOUNDER
Less than a year after launch, we are entering a new chapter. What began as a curated same-day gifting service for London is now evolving into a full-service, luxury gifting maison. Built to serve clients across three distinct areas of need, from a single considered gesture to designing and executing the full architecture of a corporate gifting programme.
The company was built on a simple premise: that beautiful, time-sensitive gifting should not require compromise. In delivering on that promise with exactness, high-touch service and a luxury sensibility, we have become a sought-after name for those in the know. The same-day offering remains, what's new is our ability to serve clients across a broader range of needs.
The advanced offering is structured across three areas, each crafted in response to client need.
The Bureau is our original service, with more range. Clients can select gifts from a considered online collection, or now commission us to source something specific, delivered the same day.
The Atelier, a bespoke gifting service designed for events and milestone occasions, where multiple gifts require coordinated sourcing, personalisation, presentation and delivery as a single commission.
The Private Office is a full range gifting architecture service for luxury brands and organisations seeking to build or elevate their gifting strategy. From designing seasonal and milestone gifting frameworks through to managing stock, curation and execution, we hold every element, creating a coherent gifting voice across all client touchpoints. One point of contact, everything taken care of.
The evolution reflects both the commercial direction our business has taken in its first year and the nature of the demand that has emerged. We have spent much of 2026 working with luxury, entertainment and technology clients on bespoke gifting projects, and the three-vertical structure formalises a range of services that has been quietly in operation and shapes our priorities as we grow.
We continue to hold our founding commitments: a close working relationship with female founded and British brands, and a pledge to donate half of profits to charity. What we can now bring to those commitments is greater scale and the opportunity to deepen our impact.
Lucy & Sabrina
Founders
The Luxe Bureau








